Note: This article does not apply if you reside in the US. For information and assistance regarding the US version of the FibriCheck app, please visit this link. |
You have transacted payment through Apple's App Store
- On your smartphone, go to 'Settings'.
- Tap your name and then tap 'Media and purchases'.
- Tap 'Show account'. You may be asked to log in.
- Tap 'Purchase History'.
- Tap your FibriCheck payment.
- Tap ‘Send Again’. You will be sent an email with your proof of purchase. This may take a few minutes. Unable to find the mail? Be sure to take a look in your spam folder.
You have transacted payment through Google's Play Store
- Go to pay.google.com.
- Log in using your Google account.
- Click ‘Activity’.
- Take a screenshot that shows your name.
Proof of purchase via your bank app
- Open your bank app
- Find your payment to FibriCheck.
- Take a screenshot that shows the following details:
-
- "FibriCheck"
- Your name
- The amount paid
- The payment date
Unable to find your proof of purchase performing the steps above? Get in touch with us at support@fibricheck.com.